Frequently Asked Questions
pk0k All Your Questions Answered
From opening an account to withdrawing to bKash — find direct, straightforward answers to the most important pk0k questions here.
pk0k is a trusted online gaming platform in Bangladesh where you can deposit and withdraw in minutes via bKash, Nagad, and Rocket. Whether you are new or an experienced player, the questions and answers below will give you a full understanding of account management, using bonuses, game rules, and safe play. If you cannot find your question, our 24/7 live chat support is always ready.
Account
Account and Registration
To open an account at pk0k, you need an active mobile number and your correct personal details. The registration process is entirely online and can be completed in just a few minutes. You must be at least 21 years old. Provide accurate information — it may be verified at the time of withdrawal.
No, each person may only hold one account. Creating multiple accounts may result in bonuses being cancelled and the account being temporarily or permanently closed. If you have forgotten your details, contact [email protected].
If you have forgotten your password, use the "Forgot password" option on the login page. A verification code will be sent to your mobile number or email. If the problem continues, contact us via 24/7 live chat and we will resolve it quickly.
To change your phone number or email, you will need to contact the support team. Changes will be made after your identity has been verified. For security reasons, your name or date of birth cannot be changed directly — in that case, write to [email protected].
Payment
Deposits and Withdrawals
Deposits made via bKash, Nagad, and Rocket are usually credited to your account instantly. Bank transfers and Upay may take up to a few minutes. If it takes more than 15 minutes, let us know via live chat.
The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500 — these limits apply to all payment methods. Even if you want to play with smaller amounts, you must still meet the minimum deposit requirement.
Withdrawals from pk0k to Nagad, bKash, or Rocket are usually completed within 5 to 30 minutes. Bank transfers may take a little longer. If there is a slight delay during late-night hours or busy periods, please be patient.
pk0k itself does not charge any transaction fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges. Check the relevant payment provider's app for the latest fee information.
Yes, pk0k accepts deposits via both Upay and bank transfer. Transfers through Dutch-Bangla, City, BRAC, Islami, or Sonali Bank are generally processed within banking hours. The minimum deposit amount is ৳300.
Gameplay
Games and Rules
To bet on cricket matches like BPL or IPL, go to the cricket section of pk0k. Check the available odds before the match starts and place your bet. With in-play betting, you can also place bets while the match is in progress. If a match is cancelled, the stake is generally refunded.
pk0k offers slot games from top providers including PG Soft, Pragmatic Play, and JILI. Popular games such as Fortune Tiger, Gates of Olympus, and Super Ace are available. There are options for all types — fishing games, classic slots, and video slots.
RTP (Return to Player) is a theoretical percentage indicating the average amount returned to players over the long term. It is not a guarantee of winning, but rather a statistical average. Every spin or round is completely independent and random.
pk0k is fully mobile-friendly. You can play directly by visiting pk0k.cam from the browser on any Android or iOS smartphone — no separate app download is needed. The site is optimized for mobile screens.
pk0k's live casino section features tables from Evolution Gaming and Ezugi with professional dealers. Some tables have Bengali or Hindi-speaking dealers. The live chat support channel is always available in Bengali.
Yes. pk0k only uses titles from reputable game providers that have been tested by independent third parties. RNG (Random Number Generator) technology ensures every result is completely random. SSL encryption keeps all transactions secure.
Offers
Bonuses and Promotions
pk0k offers a 200% bonus on your first deposit, up to a maximum of ৳20,000. That means if you deposit ৳1,000, you get a total of ৳3,000 to play with. Bonus condition: a 20x wagering requirement must be met before withdrawal.
A 20x wagering requirement means the bonus amount must be used in bets 20 times before you can make a withdrawal. For example: if you receive a ৳1,000 bonus, placing bets totalling ৳20,000 will fulfil the requirement. This is a standard industry practice.
pk0k's VIP program has three tiers: Bronze, Silver, and Gold. You move up gradually through regular play and deposits. Bronze members can receive up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0%.
Cashback is calculated on a weekly basis and a percentage of your net losses is returned according to your VIP tier. Gold tier members can receive up to 1.0% weekly cashback. Cashback is generally credited to your account every Monday.
Depending on the bonus terms and conditions, there may be restrictions on using bonus funds in certain games or sections. For accurate information, read the terms carefully when claiming a bonus or contact support.
Security
Security and Responsible Gaming
Yes. pk0k uses modern SSL encryption technology to keep all data and transactions secure. No personal information is sold to third parties. Use a strong password to keep your account secure.
pk0k is for adults aged 21 and over only. Age is verified when an account is opened and any accounts belonging to minors are closed immediately. Responsible gaming is a core part of our policy.
pk0k believes in responsible gaming. We provide the option to set deposit limits, self-exclusion (keeping your account closed for a set period), and a cooling-off period. If you need help, contact support directly.
For self-exclusion, contact us via 24/7 live chat or email [email protected]. Once the request is received, your account will be restricted or closed promptly. No marketing messages will be sent during the self-exclusion period.
If you notice suspicious login activity or unusual account activity, change your password immediately and inform pk0k support via live chat. To act quickly, your account will be temporarily blocked and restored after an investigation.
The pk0k support team is available 24 hours a day, 7 days a week in Bengali. Live chat is usually the fastest way to get a response. To contact us by email, write to: [email protected].
Still have questions? Contact support
Our Bengali-speaking support team is always by your side — reach us via live chat or email.